We constantly strive to offer a great service to you, the customer. We therefore invite all customers to provide us with their feedback where all information provided is used to ensure that we keep to our high standards. On this page we publish our overall service statistics to show you how we are doing.
Rating: 4.8 out of 5 (based on 498 reviews)
If you would like to contribute, please visit our feedback page.
Rating: on 21 May 2013 by J Miles
Website very quick & efficient in completing renewal.
Rating: on 15 May 2013 by T Doyle
No problems at all very good company to deal with.
Rating: on 8 May 2013 by R Sawyer
All good, thanks!
Rating: on 1 May 2013 by A Dunne
Good service & polite message left on answer machine
Rating: on 15 April 2013 by R Crowley
That was easy, wasn’t it!
Rating: on 10 April 2013 by N Vallerfield
Actually i applied online but i was very happy with how quick and efficient whole process was that i wanted to give positive feedback. thank you
Rating: on 9 April 2013 by J Murphy
Very easy to deal with. No fuss.
Rating: on 4 April 2013 by D Large
Nice easy renewal/payment system Satified customer. Many thanks
Rating: on 29 March 2013 by M Challinor
good thank you
Rating: on 28 March 2013 by J Pearson
Paid online, but usually pay by phone. Service is always excellent.
Rating: on 28 March 2013 by R Eastman
As efficient as ever
Rating: on 8 February 2013 by N Sutton
Reminder letter was appreciated as I forgot about the renewal!
Rating: on 21 January 2013 by M Davis
I always find Ashburnham staff very polite and helpful.
Rating: on 18 January 2013 by K Abramson
I did everything online.It was quick, straight-forward and very easy to use. I would recommend you to any other tradesman or business person. Thank-you
Rating: on 4 January 2013 by L Brown
I called to renew my insurance and the details were emailed to me straight away, the person I spoke to was very helpful. Thank you
Rating: on 21 December 2012 2012 by J Reed
Excellent payment website
Rating: on 21 December 2012 by C Morgan
been looking for a while for this and you offer exactly what we need. Thank you.
Rating: on 10 December 2012 by K Hamilton
paid online efficient and quick – full marks if paperwork arrives as stated
Rating: on 1 December 2012 by J Kimber
easy to follow / and to the piont of your insurance needs
Rating: on 24 November 2012 by I Massie
All done within minutes on the web site after previously looking many times on other confusing web sites. Excellent service. Thank you
Rating: on 15 November 2012 by C Argent
Excellent Service! Great website, quick and easy to get insured! Thank you!
Rating: on 19 October 2012 by J Mcguire
I was very grateful for the telephone reminder
Rating: on 10 October 2012 by R Adams
online payment very simple. thankyou
Rating: on 2 October 2012 by S Greensmith
Rating: on 30 September 2012 by T Harrison
Always very helpful and knowledgeable
Rating: on 28 September 2012 by S Reid
Always very happy with the prompt service received from all staff that I have had dealing with
Rating: on 24 September 2012 by A Jones
Very easy to pay online
Rating: on 7 September 2012 by C Marriott
“All processed online but previous experience has always been very positive and online payment was easy and fast.”
Rating: on 24 August 2012 by L Lantaff
“Used online service. Quick and easy to understand and process”
Rating: on 9 August 2012 by P King
“Wonderful thank you”
Rating: on 1 August 2012 by M Gill
“renewal done on line, so no staff input but the website was very easy to navigate, probably one of the easiest transactions I have done on line, thanks. Excellant!”
Rating: on 28 July 2012 by M Stoyles
“the on line forms were well set out i am happy with the service”
Rating: on 23 July 2012 by H Fish
“I renewed online which was convenient and easy to do. The acknowledgement screen made clear what happens next.”
Rating: on 23 June 2012 by S Richards
“Straightforward and easy to understand.”
Rating: on 11 June 2012 by V Francis
“great service online”
Rating: on 6 June 2012 by R Jaggs
“All completed online”
Rating: on 19 May 2012 by G Mclean
“done on internet very easy and quick”
Rating: on 19 May 2012 by T Montague
“The office was closed when I rang to renew my insurance on saturday morning. The answer machine message was very clear and informative. Your website was very easy to use too. When I have spoken to your staff on the telephone they have always been very professional and helpful. credit to your company. Thank-you.”
Rating: on 2 May 2012 by J Prizeman
“Always excellent. Thank you.”